Pre-Order Policy

What is a Pre-Order?

A pre-order allows you to reserve Cap Zero before it is available for general sale.
Your payment secures your place in line for shipment when production is complete.

Payment Terms

Your card will be charged at the time of pre-order.
Full refunds are available at any time prior to shipment — no questions asked.
You may cancel your order by contacting us at [insert support email].

Legal Compliance

Cap Zero complies with the Federal Trade Commission’s Mail, Internet, or Telephone Order Rule and all applicable U.S. consumer protection laws.

We take your rights seriously and aim to fulfill all orders with integrity and transparency.

Estimated Delivery Timeline

We currently estimate pre-orders to begin shipping by late October/early November.
Please note that this date is an estimate and may change due to unforeseen production or supply chain delays.

Delays & Notifications

If we are unable to fulfill your order by the estimated shipping date:

We will notify you promptly with a revised estimated delivery date.
You will have the option to:
- Accept the new shipping date, or
- Cancel your order for a full refund.

Questions?

If you have any questions or concerns about your pre-order, please reach out to us at:
[insert customer service email or phone number]